Skip to content

FAQs

Frequently asked questions

General

How do I know if I need a repair or a replacement?

It depends on the roof's age, how widespread the damage is, and your plans for the home. We'll show you photos and explain both options.

Do you provide written estimates?

Yes. Every proposal is written and itemized so you can compare.

Are you licensed and insured?

License: [NC Licensing Board for General Contractors # — add yours]. Insurance: [General liability & workers' comp carrier — add yours].

What areas do you serve?

Raleigh, Durham, Cary, Chapel Hill, Wake Forest and nearby communities in the Triangle.

Do you offer financing?

Yes, through a third-party lender, subject to credit approval. See our financing page.

Will you help with my insurance claim?

We document damage and can meet your adjuster. You remain in control of your claim.

By service

Can you match my existing shingles?

Usually we can come close. We'll show you the closest available match before work starts.

How long does a replacement take?

Most homes take one to three working days, depending on size, weather and material.

Do you work directly with builders?

Yes — we coordinate schedules and inspections with your general contractor.

Is the inspection free?

[Confirm your inspection pricing policy before publishing.]

Do you handle my insurance claim?

You file the claim; we provide documentation and can meet your adjuster on site. We don't make promises about claim outcomes.

How fast can you get here?

It depends on storm volume and safety. We'll give you an honest arrival window when you call.

Can gutters be installed with my new roof?

Yes — doing both together usually means a cleaner tie-in at the drip edge.

Can you match existing siding?

We'll source the closest match and show you samples before any work.

Ready for a clear answer about your roof?

Request an assessment and we'll inspect, photograph and explain what we find — in writing.

CallRequest Estimate